We have collected FAQs for you.
Yes, we accept both debit and credit cards.
We take serious security measures to ensure your payment information remain secure.
We accept Visa, Mastercard and PayPal, You can also pay with cash on delivery.
We have a size guide (IMAGE).
It is not completely accurate as sizes can change from one brand to another but this chart gives approximate values of your size.
This is a zone where we display international well known brands that meet your luxurious taste.
Our products are 100% original and are made from high quality materials.
If the item is damaged by any means, call us on (XXXXXXXXXXX) and we will schedule a pickup date for return.
You can also fill out this form and we will call you to schedule a suitable pickup time to return your order. (LINK)
Zero! Delivery fees and taxes are included in our prices, no hidden fees.
It takes around 3-4 business days for the order to reach your place.
We deliver across Egypt, but we’re aiming to expand thanks to your trust in us.
- Log in
- Click on My account.
- Click on My orders.
- Click on the order number
- Check your order status.
Please CONTACT US, we’ll gladly assist you.
We’re sorry to hear that, please CONTACT US, our team will help you.
- First of all you have to be a member. Not a member yet? Please sign up to enjoy our services.
- Navigate through our collections and choose your item.
- Now choose the color and the size then click add to basket.
- You can check the items in your basket or continue shopping to add more items in it.
- After choosing your items, click on place order, fill out the required info then click on check out.
- You will receive a confirmatory e-mail of your order.
You will no longer receive marketing emails. Please let us know why you unsubscribed.
Log in, click on my account. You can update your information whether it’s a contact number, or a delivery address etc.
- Returns and exchanges are to be made within 14 days of the delivery date.
- The product is in its original state, new and with the tag attached.
- Presence of the receipt.
- Beauty products, swimwear and lingerie cannot be returned or exchanged.
- You will be returned the full value of your purchase minus the shipping fees.
- Click on sign up
- Fill all the fields
- Click on Register
- Track the journey of your order.
- Request to return or exchange the size of an item.
- Save your addresses to make you future purchases quicker.
- Collect points to claim a gift from our various collection of gifts.
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